FAQs

FAQ

Shipping

HOW MUCH DOES SHIPPING COST?

Shipping is always Free! 

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

After processing and leaving the warehouse, items usually take between 3 and 7 days, depending on your proximity to Colorado.

DO YOU SHIP INTERNATIONALLY?

Yes, we ship worldwide. Additional fees will apply

WHAT SHIPPING METHODS ARE AVAILABLE?

We use FedEx, UPS, and USPS to fulfil our orders. 

PAYMENT INFORMATION

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept all Major CCs and paypal.

IS BUYING ON-LINE SAFE?

Before you type your card details into a website, ensure that the site is secure. Look out for a small padlock symbol in the address bar (or elsewhere in your browser window) and a web address beginning with https:// (the s stands for 'secure').

Orders and Returns

HOW DO I PLACE AN ORDER?

Its very simple, browse our website for the products. Add the items to the cart and follow the steps at the checkout.

WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES ABOUT MY ORDER?

We are here to help!!
Email us at: info@jjlemon.com.  Please allow up to 24 hours for response.

HOW DO I TRACK MY ORDER?

After the order is placed, you will receive an order with tracking information. You will be able to track the package from our doorstep to yours!